For Customer Service, please call +1 (561) 372.6199, Monday through Friday from 9am to 6pm or send an email message to Info
Most of all orders are shipped Fedex ground and will be shipped within 1-2 business days from the date you placed your order.
Free Shipping on all orders over $99.00 $10.00 (Standard Ground) Flat Rate Shipping on all orders to the 48 US states.
We guarantee the high quality of our products, as we work hard to bring you the best candle experience ever. If for any reason you are not satisfied, please contact us for a return or exchange.
Return and Exchange Policy
Return and exchanges are accepted since the item is in perfect condition, new in the original package, never used or broken. Shipping charges are always non-refundable. If the item is damaged please let us know as soon as you receive it, this is a carrier’s responsibility and we need to open a claim immediately.
WEST GARDEN CANDLES CO.
7777 Glades Rd. Suite 100
Boca Raton, Florida 33434 USA